Frequently Asked Questions (FAQ)

Please Asked Questions (FAQ)
Please find answered for the most asked questions
If your question is not found below please contact us or speak to us on the call
Commercial department Leandro 07555-798042 

  1. Reschedule upcoming service job
You can change, the time and date of an upcoming scheduled job by contacting our office, you can do that by emailing our office at enquiries@lmcleanerservice.co.uk then we will email you back with a cancellation notice.
 
     2. Cancelling Upcoming job.
You can cancel upcoming service job by contacting our office during our working hours our 24/7 on our call 0755798042 Leandro - Commercial department. You can also do that by emailing us at leandro@lmcleanerservice.co.uk then we will email you back with a cancellation notice.

     3.  How can I rate the service received ?
You can leave your feedback about the serviced you gave received by calling our office. We are always here to hear from customers. You may also leave your feedback on our Call  {07555798042 Leandro } Commercial Department

      4. Do I need to pay before the service day?
You don't have to pay prior the service day, You can make the payment on the service day. However if you prefer to make the payment in advance you can do that in certain ways which is described in question 5

       5. What are the method of payment.
We accept varies payment methods which include:
  • Cash Payment,
  • Bank Transfer to our company's bank account
  • Card Payment over the phone
  • You can also visit our website and make online booking.
     6. What is the availability like?
We normally have availability for short notice jobs as well, However, we recommend you book 2 days in advance. Note: We can accommodate same day and emergency job too.

    7.How do I get a receipt for the service I have received
All our receipts and invoice are done electronically, so as soon as the job is completed you will get a receipt to your email address.

   8. What happens if something is damaged?
In unlike event of damage to any possessions caused by us, we are insured up to £8,000,000.