Clear expectations.
Thoughtful care.
Understand the process and discuss the details that matter to your property.
How do I request a quotation?
Use the LM quotation form to share your service, property details, rooms and preferred availability. Our team reviews the information before preparing the quotation.
Does the form book a visit automatically?
No. The proposed work, price and schedule must be confirmed before a visit is booked.
Can I request weekly or fortnightly cleaning?
Tell us the frequency you prefer. The tasks, schedule and availability are agreed for your property.
Are ovens, carpets and other specialist tasks included?
They should be specified in your enquiry. The quotation confirms whether they are included and any additional price.
Can I choose a fragrance-free finish?
Tell us about sensitivities or a preference for no added fragrance. Suitable products and finishing details are discussed for your space.
How do I prepare for the visit?
Tell us about delicate surfaces, pets, priority areas, access and any relevant requirements. Keep passwords, alarm codes and gate codes out of public enquiries.
What are the payment and cancellation terms?
The terms applicable to your particular service should be confirmed with the quotation or your existing agreement. Ask our team if you need clarification before accepting.
Can I ask for insurance or safety information?
Contact LM about the documents relevant to your service or premises. Availability and applicability of documentation should be confirmed for your enquiry.
How can I contact you about an existing service?
Call 07555 798042, email enquiries@lmcleanerservice.co.uk or use your existing client portal access.